UK mail-in power-fault repair for PlayStation and Xbox consoles. Symptoms include no LED at all, a brief light that immediately dies, the “beep of death” (PS4), the “blue light of death” (PS4), or a console that clicks on then shuts back off. We diagnose at the PSU output and through every voltage rail, then repair at PSU or board level — capacitor recap, MOSFET swap, power-IC replacement, fuse and inductor work. Typical cost £55–£130, free diagnosis, 90-day warranty. 3–7 working day turnaround from arrival.

At a glance

ServiceConsole Power Fault Repair
CoversPS4, PS4 Pro, PS5, Xbox One (S/X), Xbox Series X/S
CoverageUnited Kingdom (mail-in)
LocationBasingstoke, Hampshire, United Kingdom
Price£55–£130
Turnaround3–7 working days from arrival
DiagnosisFree, no-fix-no-fee
Warranty90 days on the work
Data retainedYes — storage is never touched

Symptoms we fix

No LED at all

Press the power button, nothing — no light, no fan spin, no sound. Either the standby rail is dead (often a blown fuse or PSU) or there’s an upstream short pulling the whole rail down.

Brief light then off

LED comes on for a fraction of a second, then dies. The protection circuit is detecting a fault on one of the rails as soon as the relay closes, and shutting things down to prevent damage. Very fixable.

Beep of death (PS4)

One quick beep, brief blue light, then power-off. Almost always a power-supply fault on the PS4 itself. PSU swap is the most common fix; sometimes it’s a downstream short.

Blue light of death (PS4)

Pulsing blue indicator that never goes white — the console is failing to negotiate HDMI or hand-off to the SoC. We see HDMI handshake faults, board-level shorts, and (rarely) APU failure. Diagnosis distinguishes them.

Click then dead (Xbox)

Touch sensor responds, you hear a faint click from the relay, and then nothing. The PSU initialised but a downstream rail tripped protection. Usually a single bad component on the motherboard.

Works for a few seconds (PS5/Series X)

Console powers up, fan spins for 2–5 seconds, then immediately shuts down with no error. Usually one of the secondary voltage rails (1.05V, 1.8V, 3.3V) collapsing under load. Component-level repair fixes it.

What’s included

How it works

  1. Get in touch. Tell us the console, age and exactly what happens when you press power (no light? brief light? beep? click?). We’ll send a packing checklist within one working day.
  2. Post it in. Console only is fine; cables and controllers can stay home. Double-box with 3–5 cm of padding. Use a tracked and insured courier.
  3. Diagnose. Free, end-to-end — from the PSU to the SoC. We pinpoint the exact failed component before quoting.
  4. Quote. Firm written quote split between PSU-only and board-level scope so you can decide. No work starts without your approval.
  5. Repair. PSU swaps are typically 1 hour; board-level recaps and IC replacements are 2–4 hours under the microscope.
  6. Test and return. Long bench test — cold start, warm start, sustained load — before we button it up. Returned via tracked courier.

Pricing

Power-fault repair pricing depends on whether the failure is in the PSU (cheaper) or in the motherboard’s power circuitry (more involved):

You get a firm written quote after free initial diagnosis. No-fix-no-fee — you only pay for work that’s actually done.

Frequently asked questions

My console makes a click or beep then nothing happens — what is that?

That’s the relay or power IC firing up briefly, then the protection circuit detecting a fault and shutting it back down. On PS4 it’s known as the “beep of death”; on Xbox it’s a brief LED + click. The cause is almost always either the PSU itself failing or a short on the motherboard pulling one of the rails low.

How do you diagnose a console that won’t turn on?

We start at the wall — confirm the cable and outlet, then measure the PSU’s main output with a multimeter (12V on most consoles). If that’s good, we move to the standby rail, then through every voltage rail on the motherboard in turn. A blown MOSFET or shorted ceramic capacitor will show as a rail pulled to ground; we trace it back to the failed component using thermal imaging and current injection. The full diagnosis is free.

Is it the PSU or the motherboard?

Roughly 50/50 in our workshop. PSUs fail outright more often than people expect — bulged capacitors, dried thermal pads, blown primary-side MOSFETs. The other half are board-level: a power IC that’s failed, a single shorted capacitor pulling 1.05V to ground, or (rarely) a damaged trace. PSU swaps are quicker and cheaper; board-level work takes longer but is still very repairable.

How much does it cost?

PSU replacement is typically £55–£90 depending on the console. Board-level power-rail repair (capacitor recap, MOSFET or power-IC swap) is typically £90–£130. We give a firm written quote after free diagnosis — no chargeable work happens without your approval.

Can you save my data?

Almost always yes. Power-fault repair doesn’t touch the SSD or hard drive — your saves, games and account data stay intact. The rare exception is when a PSU failure pushed an over-voltage onto the storage controller; we test for this during diagnosis and warn you up-front if it’s a concern.

What if it’s actually thermal — like the chip is shutting down from heat?

If the console boots, runs for 20–60 minutes and then dies, that’s thermal, not power. We’d handle that under our overheating repair (cheaper, different scope). If you’re not sure which it is, send it in and the free diagnosis tells you.

Related repairs

Console dead? Send it in.

Free diagnosis, no-fix-no-fee, 90-day warranty. Serving the UK by post from Basingstoke.