Professional UK mail-in PS5 HDMI port replacement. We repair the Sony PlayStation 5 HDMI socket at board level: your console is stripped to the bare motherboard, the damaged port is desoldered with a hot-air rework station, pads are cleaned and inspected, and a new original-spec port is fitted under microscope. Typical cost £70–£110. Free photo quote, no-fix-no-fee, 90-day warranty on the repair. Typical turnaround is 3–7 working days from arrival at our workshop.

At a glance

ServicePS5 HDMI Port Repair
CoversSony PlayStation 5 (PS5)
CoverageUnited Kingdom (mail-in)
LocationBasingstoke, Hampshire, United Kingdom
Price£70–£110
Turnaround3-7 working days from arrival
DiagnosisFree, no-fix-no-fee
Warranty90 days on the work
Data retainedYes — storage is never touched

Why Hark Tech

Board-level specialists

The port is replaced at component level under a microscope — not by swapping the whole motherboard. That keeps the repair at a fraction of Sony’s flat-rate price and preserves your saved data.

Proper rework equipment

Hot-air rework station, professional microscope, lead-free flux and ESD-safe tooling. The same kit the OEMs use in their service centres.

You only pay for what works

Free photo quote. If the board has underlying damage we can’t repair economically, you pay nothing for the work and only cover return postage.

What’s included

How it works

  1. Get in touch. Fill in the contact form describing the symptoms and any history (tripped over the cable, no signal, picture flickers on cable wiggle). We’ll reply within one working day with a packing checklist.
  2. Post it in. Double-box the console with 3–5 cm of padding on every side. Use a tracked and insured courier. We photograph the condition on arrival.
  3. Diagnosis and quote. We strip, inspect the HDMI port and surrounding board, and send you a firm written quote. No work starts without your approval.
  4. Bench repair. Port replacement is typically a 2–3 hour bench job. Multi-stage inspection under microscope.
  5. Test and return. Tested with a live display and current game. Returned via tracked courier in secure packaging.

Pricing

Typical cost for this repair is £70–£110. You get a firm written quote after free photo quote, and no chargeable work starts without your approval. No fix, no fee on every repair — you only pay for work actually done. See full pricing structure (labour tiers, parts at cost, assessment fees).

Turnaround is typically 3-7 working days from arrival at the workshop to return dispatch.

Frequently asked questions

Why does the PS5 HDMI port break so easily?

The HDMI socket is soldered directly to the motherboard with no mechanical strain relief into the chassis. Any sideways force on the cable — a toddler tripping over it, pulling the console while it’s plugged in — transmits straight to those tiny solder joints. One sideways knock is enough to lift pins and kill the port.

How much does PS5 HDMI port repair cost?

Typical cost is £70–£110 depending on the condition of the board. If the port was ripped clean off and pads are torn, additional trace repair is required and the cost sits at the upper end. A straightforward replacement on an undamaged board is at the lower end.

How long does the repair take?

Most PS5 HDMI repairs return within 3–7 working days of the console arriving at the workshop.

Will I lose my saved games and data?

No. The SSD is never touched during this repair. All your games, saves and settings are preserved.

What if I already tried to fix it myself?

We still take it. DIY attempts often leave torn pads or stressed solder joints; we inspect the damage and tell you honestly whether it’s still economic to repair. If it isn’t, there’s no charge — you only pay return postage.

Do you offer a warranty?

Yes. Every repair carries a 90-day warranty on the specific work performed. If the replacement port fails within 90 days, we replace it at no further labour charge — you only pay return postage both ways.

Can I pay after I see the quote?

Yes. Payment is due only after you approve the quote and we confirm the bench test passed.

Related troubleshooting guides

Before sending it in, you may want to try the diagnostic steps in one of our help articles:

Ready to send it in?

Free photo quote, no-fix-no-fee, 90-day warranty. Serving the UK by post from Basingstoke.

No PS5 HDMI repair shop near you? Mail it in instead.

Most areas do not have a local specialist with the equipment and experience for PS5 board-level soldering. Mail-in repair covers the whole of the UK: send your console by tracked post, have the HDMI port replaced, and get it back with a 90-day warranty.

Why board-level repair matters for PS5 HDMI faults

PS5 HDMI port replacement requires hot-air rework and careful pad re-tinning under magnification. General repair shops often decline this job or replace the whole motherboard instead. A specialist mail-in workshop handles it as a standard repair, keeping costs predictable and results reliable.

Frequently asked questions

How much does PS5 HDMI port repair cost in the UK?

Typical cost is £70–110 depending on the condition of the board pads around the port. You receive a firm quote from photos before any work begins, so there are no surprises. If the repair cannot be completed, you pay nothing.

Is there a PS5 HDMI repair shop near me?

Probably not — few local shops carry the hot-air equipment needed for PS5 board-level soldering. Mail-in repair is the practical alternative: send your console by tracked post and it is returned to you anywhere in the UK once repaired.

How long does PS5 HDMI port repair take?

Turnaround varies by workload and board condition. A photo quote will include an estimated lead time. If you need the console back urgently, mention it when you make contact and we will let you know what is possible.

Is it safe to post a PS5 for repair?

Yes, with the right packaging. Remove the disc if applicable, pack the console in its original box or equivalent foam padding, and use a tracked, insured courier service. We can advise on packaging if needed.

What if my PS5 HDMI port cannot be fixed?

No fix, no fee. If the board damage is beyond repair or further work would not be cost-effective, you are not charged for the attempt. Your console is returned to you as received.