Professional UK mail-in PS5 HDMI port replacement. We repair the Sony PlayStation 5 HDMI socket at board level: your console is stripped to the bare motherboard, the damaged port is desoldered with a hot-air rework station, pads are cleaned and inspected, and a new original-spec port is fitted under microscope. Typical cost £70–£110. Free initial diagnosis, no-fix-no-fee, 90-day warranty on the repair. Typical turnaround is 3–7 working days from arrival at our workshop.

At a glance

ServicePS5 HDMI Port Repair
CoversSony PlayStation 5 (PS5)
CoverageUnited Kingdom (mail-in)
LocationBasingstoke, Hampshire, United Kingdom
Price£70–£110
Turnaround3-7 working days from arrival
DiagnosisFree, no-fix-no-fee
Warranty90 days on the work
Data retainedYes — storage is never touched

Why Hark Tech

Board-level specialists

The port is replaced at component level under a microscope — not by swapping the whole motherboard. That keeps the repair at a fraction of Sony’s flat-rate price and preserves your saved data.

Proper rework equipment

Hot-air rework station, professional microscope, lead-free flux and ESD-safe tooling. The same kit the OEMs use in their service centres.

You only pay for what works

Free initial diagnosis. If the board has underlying damage we can’t repair economically, you pay nothing for the work and only cover return postage.

What’s included

How it works

  1. Get in touch. Fill in the contact form describing the symptoms and any history (tripped over the cable, no signal, picture flickers on cable wiggle). We’ll reply within one working day with a packing checklist.
  2. Post it in. Double-box the console with 3–5 cm of padding on every side. Use a tracked and insured courier. We photograph the condition on arrival.
  3. Diagnosis and quote. We strip, inspect the HDMI port and surrounding board, and send you a firm written quote. No work starts without your approval.
  4. Bench repair. Port replacement is typically a 2–3 hour bench job. Multi-stage inspection under microscope.
  5. Test and return. Tested with a live display and current game. Returned via tracked courier in secure packaging.

Pricing

Typical cost for this repair is £70–£110. You get a firm written quote after free initial diagnosis, and no chargeable work starts without your approval. No-fix-no-fee on every repair — you only pay for work that was actually done.

Turnaround is typically 3-7 working days from arrival at the workshop to return dispatch.

Frequently asked questions

Why does the PS5 HDMI port break so easily?

The HDMI socket is soldered directly to the motherboard with no mechanical strain relief into the chassis. Any sideways force on the cable — a toddler tripping over it, pulling the console while it’s plugged in — transmits straight to those tiny solder joints. One sideways knock is enough to lift pins and kill the port.

How much does PS5 HDMI port repair cost?

Typical cost is £70–£110 depending on the condition of the board. If the port was ripped clean off and pads are torn, additional trace repair is required and the cost sits at the upper end. A straightforward replacement on an undamaged board is at the lower end.

How long does the repair take?

Most PS5 HDMI repairs return within 3–7 working days of the console arriving at the workshop.

Will I lose my saved games and data?

No. The SSD is never touched during this repair. All your games, saves and settings are preserved.

What if I already tried to fix it myself?

We still take it. DIY attempts often leave torn pads or stressed solder joints; we inspect the damage and tell you honestly whether it’s still economic to repair. If it isn’t, there’s no charge — you only pay return postage.

Do you offer a warranty?

Yes. Every repair carries a 90-day warranty on the specific work performed. If the replacement port fails within 90 days, we replace it at no further labour charge — you only pay return postage both ways.

Can I pay after I see the quote?

Yes. Payment is due only after you approve the quote and we confirm the bench test passed.

Related troubleshooting guides

Before sending it in, you may want to try the diagnostic steps in one of our help articles:

Ready to send it in?

Free diagnosis, no-fix-no-fee, 90-day warranty. Serving the UK by post from Basingstoke.