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Hark Tech is a UK mail-in gadget repair service based in Basingstoke, Hampshire. We repair console HDMI ports (PS5 £55, Xbox Series £45, PS4 £40), Nintendo Switch charging and power faults (from £35), Steam Decks, TV and monitor power boards (£49), laptops and MacBooks (£65 fixed service), plus board-level soldering and retro console recapping. Every job is one flat price: book with a £15 deposit, we email you the postal address, and tracked return postage is included. Port repairs carry a 12-month warranty; board and recap work 90 days. Most repairs are 2–3 working days on the bench.

By device

Looking for a specific console or computer? These dedicated pages have pricing, typical turnarounds and the most-asked questions:

Sony PlayStation 5 console

PS5 HDMI Port Repair

No signal, black screen, bent pins. Board-level port replacement under the microscope. £55 flat, all PS5 models, 12-month warranty.

See PS5 HDMI repair →
Microsoft Xbox Series X console

Xbox HDMI Port Repair

Series X / S £45, Xbox One £40. No signal and damaged-socket repair with a 12-month warranty.

See Xbox HDMI repair →
Sony PlayStation 4 console

PS4 HDMI Port Repair

No display on any PS4, PS4 Slim or PS4 Pro. £40 flat with a 12-month warranty on the repair.

See PS4 HDMI repair →
Nintendo Switch with Joy-Con controllers

Nintendo Switch Repair

Charging port replacement £35, won’t-turn-on board repair £45 (no fix, no fee). Honest advice on Joy-Con drift too.

See Switch repair →
Valve Steam Deck handheld

Steam Deck Repair

USB-C port £59, Hall Effect sticks £49, fan £45, SSD upgrades from £35.

See Steam Deck repair →
TV power supply board

TV & Monitor Board Repair

Dead TV or monitor? Post us just the power board£49, no fix no fee. No lugging a 55” telly to a courier.

See board repair →
Apple MacBook Pro half-open with backlit keyboard

Laptop & MacBook Service

Deep clean, thermal refresh, health check and tune-up for any laptop or MacBook. £65 fixed, parts quoted separately if needed.

See laptop service →
Hot-air soldering rework station

Board & Component Soldering

SMD swaps, trace repair, micro-soldering, connector replacement on any board. £40 redeemable assessment starts every job.

See soldering details →
Commodore Amiga retro computer

Retro Recap Service

Amiga, Spectrum, C64, Game Boy, Game Gear, OG Xbox clock cap and more. Recaps from £29 before the leaky caps eat the board.

See recap service →
Microsoft Xbox Series X console

Xbox Repair (Series X, S & One)

Beyond HDMI: green screen, overheating, disc drive and no-power board faults on any Xbox. From £65, 12-month warranty, no fix no fee.

See Xbox repair →
Sony PlayStation 5 console and controller

PS5 Disc Drive Repair

Won’t read or eject, stuck disc, grinding noise. Belt and motor service with a full strip and clean. From £60, 12-month warranty.

See disc drive repair →
Sony DualSense controller

Controller Stick Drift Repair

PS5, PS4 and Xbox drift fixed for good with Hall Effect sticks that never wear out. From £35, 12-month warranty.

See drift repair →
Apple MacBook Pro

MacBook Repair

Liquid damage, keyboard, charging and logic-board repair, not just a clean. Independent workshop, not Apple’s £500+ swap. From £60, 90-day warranty.

See MacBook repair →
Laptop being repaired

Laptop Repair

Screen, power, liquid damage, keyboard and hinge on HP, Dell, Lenovo, ASUS and Acer. From £40, 90-day warranty, no fix no fee.

See laptop repair →

By fault — pick the symptom

Not sure which page applies? Start from what the device is doing:

PS5 DualSense controller — HDMI port repair

Console on, TV says no signal

The classic HDMI port failure. Pick your console: PS5 £55, Xbox £45/£40 or PS4 £40.

See HDMI repair details →
Nintendo Switch — charging fault repair

Handheld won’t charge

Worn or torn USB-C ports on the Nintendo Switch (£35) and Steam Deck (£59) — replaced at board level, not glued.

See charge-port repair →
Console motherboard — power-fault repair

Won’t turn on at all

Switch no-power board repair is £45, no fix no fee. Other dead devices start with the £40 redeemable assessment for an honest diagnosis.

See no-power repair →
TV power supply board on the bench

TV or monitor dead / clicking

No standby light, clicking relay, half-lit screen — usually the power supply board. Post the board only, £49, no fix no fee.

See board repair →
Game Boy — retro recap repair

Retro machine dying slowly

Dim screen, no sound, random resets, that fishy smell — leaking capacitors. Recap it before they eat the traces. From £29.

See recap service →
Microscope soldering bench

Something else / not sure

Liquid spill, snapped connector, dead amp, odd fault nobody else will touch. The £40 assessment gets you a diagnosis and firm quote, credited if you proceed.

Start with an assessment →

What we repair

Fixed-price services cover the jobs above. Anything board-level that isn’t listed starts with the £40 redeemable assessment — if it has a circuit board, chances are we can help.

  • Games consoles — HDMI ports on PS5, PS4 and Xbox, Switch charging and power faults, retro recaps
  • Handhelds — Steam Deck ports, sticks, fans and SSDs; Switch, Game Boy, Game Gear
  • TVs and monitors — power supply board repair, post the board only
  • Laptops & MacBooks — £65 fixed service: deep clean, thermal refresh, health check
  • Vintage computers & consoles — recapping and sympathetic restoration, Amiga to OG Xbox
  • PCB-level component repair — surface-mount and through-hole rework, trace repair, micro-soldering
  • Amplifiers and audio equipment — via the soldering assessment: hi-fi, guitar amps, mixers

What we don’t handle: mobile phones (parts are increasingly serialised and often unrepairable without manufacturer keys), tablets where Apple/Samsung lock parts to the device, household appliances (microwaves, washing machines), and anything safety-critical such as medical devices. If you’re not sure, ask — we’ll be honest about whether it’s a job we can do.

Mail-in only. We do not offer a walk-in service — all work is handled by post so we can give every job our full attention in the workshop.

How pricing works

One job, one flat price — shown up front on every service page. Book with a £15 deposit, pay the balance when the repair is done, before return post. Tracked return postage is included in every price.

Flat price, no surprises The price on the service page is the price you pay. Extra damage is photographed and quoted before any chargeable work.
£15 deposit to book We email you the postal address as soon as you book. Balance on completion, before return dispatch.
Return postage included Tracked return post is in the flat price. You only arrange the leg to us.

Current flat prices

Console HDMI ports

£40–£55

PS5 £55 · Xbox Series £45, One £40 · PS4 £40. 12-month warranty.

Boards & retro

from £29

Recaps from £29 · £40 redeemable assessment for anything else board-level.

Anything not listed starts with the £40 assessment: a proper board-level diagnosis and a firm quote, with the £40 credited in full if you go ahead. TV board, Switch no-power and assessment work is no fix, no fee — the service page states where that applies.

How the mail-in process works

Six straightforward steps from first message to a working device returned to your door.

  1. Book online with a £15 deposit Pick your repair on its service page and book in two minutes. Not sure what’s wrong? Send us photos for an honest steer first.
  2. We email you the postal address It arrives as soon as you book, with simple packing advice for your device. Any sturdy box and plenty of padding does the job.
  3. Post it to us, tracked You arrange the leg to us with any tracked service. Console repairs: send the console only — no controllers, cables or discs.
  4. On the bench in 2–3 working days The repair is done under the microscope where it needs to be, then put through full functional testing. Anything unexpected is photographed and quoted before chargeable work.
  5. Pay the balance When the repair is done and tested you settle the remaining balance — the flat price minus your deposit.
  6. Back to you by tracked post, included Carefully packed and dispatched tracked — the return leg is already in the price.
Warranty. Console and handheld port repairs carry a 12-month warranty; recap, TV board and soldering work carries 90 days. If the same fault recurs in the window, we put it right at no further labour charge.
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Common repair questions

The ones we get asked most often. Our full FAQ covers more.

How long will my repair take?

Most jobs are 2–3 working days on the bench once your item arrives, so with post both ways allow about a week door to door. Retro recaps and unusual board work can take longer — the service page gives a realistic figure, and there are no silent delays.

Do I need to send the original packaging?

No — any sturdy box with a good 5cm of bubble wrap or padding on every side is fine. Use a tracked service. Console repairs: send the console only, no controllers, cables or discs. The address email you get on booking includes packing advice.

What about my data — laptops, consoles?

Please back up anything important before posting. We never intentionally access customer data, but some repairs (e.g. boot diagnostics) require us to power the device on. If privacy is a concern, tell us up front — we’ll document every step and, where possible, work with the drive removed.

What if it turns out to be worse than the flat price covers?

We photograph what we find and send you a quote before any chargeable work — on HDMI ports that’s typically £20 for pad or trace damage. If you’d rather not proceed we post the device back and only the deposit is used. Switch no-power, TV board and assessment work is no fix, no fee.

See all FAQs

Fixing something yourself?

Free tools from the workshop bench, no sign-up:

Not sure what’s broken?

Send us a photo and a sentence about what it’s doing — we’ll tell you honestly which repair fits, or whether it’s worth fixing at all. No charge, no obligation.

Get a free photo quote →

Help & guides

Free workshop-authored troubleshooting guides covering the faults we fix most often. Browse the full help library for 60+ articles.