Hark Tech repairs electronics by post from a workshop in Basingstoke. Fixed-price work covers console ports, handhelds, laptops and TV boards; unlisted board faults start with a £40 diagnostic assessment. Prices include tracked return postage, and you approve any extra work before it starts.

Choose your HDMI repair route

Consoles have fixed prices below. For laptops, mini PCs, cameras, projectors, docks and other devices, use our general HDMI port repair service.

Different device? See HDMI repair for laptops, cameras, projectors, docks and other mail-in hardware.

Choose the repair

Start with the device if you know it. If the fault is unclear, book a board assessment and send photos before posting anything.

Controllers

Choose a controller assessment for an unclear fault, or a fixed-price stick-drift repair below. Xbox, PS4 and PS5 drift prices are per controller.

Save 5% on 5 or more controller drift repairs

Available for Xbox, PS4 DualShock 4 and PS5 DualSense controllers booked together for the same one-stick or both-sticks repair. Select 5 to 20 controllers on the repair booking form; the saving is applied automatically.

Pay £15 deposit per controller, credited against the discounted total. Tracked UK return is included; you arrange postage to us. Assessments, Joy-Con repairs and mixed repair types are excluded.

Example: five Xbox controllers, both sticks, cost £237.50 instead of £250. Two cost £100 at the normal price.

Fault not listed? Send photos for a free quote. Hark Tech will tell you whether it is worth posting in.

What we repair

Fixed-price services cover the jobs above. Anything board-level that isn’t listed starts with the £40 redeemable assessment — if it has a circuit board, chances are we can help.

  • Games consoles — HDMI ports on PS5, PS4 and Xbox, Switch charging and power faults, retro recaps
  • Handhelds — Steam Deck ports, sticks, fans and SSDs; Switch, Game Boy, Game Gear
  • TVs and monitors — power supply board repair, post the board only
  • Laptops & MacBooks — £65 fixed service: deep clean, thermal refresh, health check
  • Vintage computers & consoles — recapping and sympathetic restoration, Amiga to OG Xbox
  • PCB-level component repair — surface-mount and through-hole rework, trace repair, micro-soldering
  • Amplifiers and audio equipment — via the soldering assessment: hi-fi, guitar amps, mixers

What we don’t handle: mobile phones (parts are increasingly serialised and often unrepairable without manufacturer keys), tablets where Apple/Samsung lock parts to the device, household appliances (microwaves, washing machines), and anything safety-critical such as medical devices. If you’re not sure, ask — we’ll be honest about whether it’s a job we can do.

Mail-in only. We do not offer a walk-in service — all work is handled by post so we can give every job our full attention in the workshop.

How pricing works

One job, one flat price — shown up front on every service page. Book with a £15 deposit, pay the balance when the repair is done, before return post. Tracked return postage is included in every price.

Flat price, no surprises The price on the service page is the price you pay. Extra damage is photographed and quoted before any chargeable work.
£15 deposit to book We email you the postal address as soon as you book. Balance on completion, before return dispatch.
Return postage included Tracked return post is in the flat price. You only arrange the leg to us.

Current flat prices

Console HDMI ports

£69–£89

PS5 £89 · Xbox Series £85, One £69 · PS4 £69. 12-month warranty.

Boards & retro

from £29

Recaps from £29 · small lead soldering £30–40 · £40 redeemable assessment for anything else board-level.

Anything not listed starts with the £40 assessment: a proper board-level diagnosis and a firm quote, with the £40 credited in full if you go ahead. The relevant service page explains what the assessment includes if you decline.

How the mail-in process works

Six straightforward steps from first message to a working device returned to your door.

  1. Book online with a £15 deposit Pick your repair on its service page and book in two minutes. Not sure what’s wrong? Send us photos for an honest steer first.
  2. We email you the postal address It arrives as soon as you book, with simple packing advice for your device. Any sturdy box and plenty of padding does the job.
  3. Post it to us, tracked You arrange the leg to us with any tracked service. Console repairs: send the console only — no controllers, cables or discs.
  4. On the bench in 2–3 working days The repair is done under the microscope where it needs to be, then put through full functional testing. Anything unexpected is photographed and quoted before chargeable work.
  5. Pay the balance When the repair is done and tested you settle the remaining balance — the flat price minus your deposit.
  6. Back to you by tracked post, included Carefully packed and dispatched tracked — the return leg is already in the price.
Warranty. Console and handheld port repairs carry a 12-month warranty; recap, TV board and soldering work carries 90 days. If the same fault recurs in the window, we put it right at no further labour charge.
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Common repair questions

The ones we get asked most often. Our full FAQ covers more.

Do you offer a bulk discount on controller repairs?

Yes. Book 5 to 20 Xbox, PS4 DualShock 4 or PS5 DualSense controllers for the same fixed-price stick-drift repair and save 5%. Prices are per controller; choose one stick or both sticks for each controller. Pay a £15 deposit per controller, credited against the discounted total. Tracked UK return postage is included; you pay postage to us. The offer does not apply to controller assessments, Joy-Con repairs or mixed repair types. Two Xbox controllers needing both sticks cost £100 normally; five cost £237.50 after the discount.

How long will my repair take?

Most jobs are 2–3 working days on the bench once your item arrives, so with post both ways allow about a week door to door. Retro recaps and unusual board work can take longer — the service page gives a realistic figure, and there are no silent delays.

Do I need to send the original packaging?

No — any sturdy box with a good 5cm of bubble wrap or padding on every side is fine. Use a tracked service. Console repairs: send the console only, no controllers, cables or discs. The address email you get on booking includes packing advice.

What about my data — laptops, consoles?

Please back up anything important before posting. We never intentionally access customer data, but some repairs (e.g. boot diagnostics) require us to power the device on. If privacy is a concern, tell us up front — we’ll document every step and, where possible, work with the drive removed.

What if it turns out to be worse than the flat price covers?

We photograph what we find and send you a quote before any additional chargeable work — on HDMI ports that’s typically £20 for pad or trace damage. Assessment pages state clearly what is payable if you decline a quote.

See all FAQs

Fixing something yourself?

Free tools from the workshop bench, no sign-up:

Not sure what’s broken?

Send us a photo and a sentence about what it’s doing — we’ll tell you honestly which repair fits, or whether it’s worth fixing at all. No charge, no obligation.

Get a free photo quote →

Help & guides

Free workshop-authored troubleshooting guides covering the faults we fix most often. Browse the full help library for 60+ articles.

Roland JP-8000 main board before repair
From the repair bench

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