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07851 551 829

Electronics Repair

Skilled mail-in repair across consumer, vintage, embedded and industrial electronics — with a 90-day warranty on every job.

  • From £40
  • 5–10 day turnaround
  • 90-day warranty
  • No-fix-no-fee
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Close-up of a circuit board with surface-mount ICs, capacitors and connectors — typical board-level repair work

Hark Tech is a UK mail-in electronics repair service based in Basingstoke, Hampshire. We repair laptops, MacBooks, games consoles (PS4, PS5, Xbox Series X/S, Nintendo Switch), monitors, amplifiers, vintage audio and industrial control boards — including PCB-level, surface-mount and firmware-recovery work that most high-street shops won’t touch. Typical repair costs are £40–£150. Free initial diagnosis, no-fix-no-fee, 90-day warranty on every repair. Most jobs return within 5–10 working days of arrival.

By device

Looking for a specific console or computer? These dedicated pages have pricing, typical turnarounds and the most-asked questions:

Laptop on a workshop bench

IT Support & Windows Repair

Boot loops, BSODs, failed updates, Wi-Fi setup, fresh installs. 8 years professional IT admin background. From £30 remote / £40 mail-in.

See IT support details →
Sony PlayStation 5 console with white DualSense controller

PS5 HDMI Port Repair

Board-level HDMI socket replacement for PS5 consoles with no signal. £80–£130.

See PS5 repair details →
PS5 DualSense controller

PS5 DualSense Drift

Permanent Hall Effect stick replacement for DualSense and DualSense Edge. From £30 (£45 the pair).

See DualSense drift fix →
Microsoft Xbox Series X with controller

Xbox Series X / S Repair

Green screen of death, HDMI, overheating, disc drive, boot failures. £60–£150.

See Xbox repair details →
Nintendo Switch with neon Joy-Con controllers

Nintendo Switch Joy-Con Drift

Permanent Hall Effect stick replacement — never drift again. From £25 (£40 the pair).

See Joy-Con drift fix →
Nintendo Switch with Joy-Con controllers

Switch 2 Joy-Con Drift

Hall Effect upgrade for the new Switch 2 Joy-Cons — same drift cure, new form factor. From £35 (£55 the pair).

See Switch 2 drift fix →
Xbox Wireless Controller

Xbox Controller Stick Drift

Permanent Hall Effect stick replacement for Xbox Series X|S, Xbox One and Elite controllers. From £25.

See Xbox drift fix →
PCB micro-soldering bench

Soldering & PCB Repair

Component-level work: SMD swaps, BGA reflow / reball, micro-soldering, trace repair. From £40, £80/hr.

See soldering details →
Apple MacBook Pro half-open with backlit keyboard

MacBook Repair

Liquid damage, butterfly keyboard, charging faults, display flicker, logic board. £60–£350.

See MacBook repair details →
MSI gaming laptop with red-backlit keyboard

Laptop Repair

All brands — won’t turn on, black screen, liquid damage, keyboards, overheating. £40–£180.

See laptop repair details →
Creality K2 Plus 3D printer at the Hark Tech workshop

3D Printer Repair

FDM & resin printers — Creality K2 specialists, Bambu, Prusa, Ender. Klipper, mechanical, firmware. £40–£200.

See 3D printer service →

By fault — common console issues

Not sure which page applies? Pick the symptom. These cover PlayStation, Xbox and (where relevant) Switch:

PS5 console — overheating repair

Overheating & loud fans

Console runs hot, fans spin loud, shuts down mid-game. Strip, clean, fresh thermal paste. PS4, PS5, Xbox One, Series X/S. £55–£90.

See overheating repair →
Console motherboard — power-fault repair

Won’t turn on / no power

Dead console, brief blue/green light then off, beep-of-death. PSU diagnosis, capacitor and power-IC repair across PlayStation and Xbox. £55–£130.

See power-fault repair →
PS5 DualSense controller — HDMI port repair

HDMI port damage

No video, intermittent signal, bent or pushed-in HDMI socket. Board-level desolder & replace, microscope-fitted. £70–£130.

See HDMI repair details →
Xbox controller — disc drive and ODD repair

Disc drive & ODD faults

Won’t accept discs, grinding noise, can’t read games. Often bracket realignment rather than full drive swap. £55–£110.

See disc drive repair →
Backlit keyboard — liquid damage repair

Liquid / spill damage

Coffee, juice or pet accident? Stop charging it and ship it. Fast ultrasonic clean and component-level repair before corrosion sets in. £55–£180.

Get a liquid-damage quote →
Console controller — retro and vintage repair

Retro & vintage consoles

PS1, PS2, PS3 (YLOD), original Xbox, Dreamcast, GameCube, N64. Recap, laser-pickup swaps, HDMI mods on request. £40–£110.

Get a retro-repair quote →

What we repair

We handle a wide range of electronic equipment. If your item isn’t listed below, get in touch — chances are we can still help.

  • Laptops & desktops — boot failures, screen and keyboard replacement, liquid damage, thermal issues
  • Gaming consoles — HDMI ports, drives, cooling, power faults, retro consoles
  • Monitors and displays — backlights, panels, power boards
  • Amplifiers and audio equipment — hi-fi, guitar amps, mixers, professional audio gear
  • Vintage electronics — recapping, sympathetic restoration, hard-to-find component sourcing
  • PCB-level component repair — surface-mount and through-hole rework, trace repair, micro-soldering
  • Embedded systems and firmware issues — bricked devices, bootloader recovery, custom firmware
  • Industrial and specialist equipment — control boards, test gear, lab and workshop kit

What we don’t handle: mobile phones (parts are increasingly serialised and often unrepairable without manufacturer keys), tablets where Apple/Samsung lock parts to the device, household appliances (microwaves, washing machines), and anything safety-critical (medical devices, automotive ECUs). If you’re not sure, ask — we’ll be honest about whether it’s a job we can do.

Mail-in only. We do not offer a walk-in service — all work is handled by post so we can give every job our full attention in the workshop.

How pricing works

Simple, transparent and itemised on every invoice. You pay labour for my time and parts at supplier cost + 10% sourcing fee. No hidden margins, no inflated parts prices, every supplier invoice available on request.

Free quote on visible faults Cracked screen, dead battery, broken hinge — quoted from photos before you post.
No fix, no fee If I can’t repair it, you only pay return postage.
Quote before any work I never exceed the agreed figure without your approval.

Labour

One simple labour rate per job tier — no hourly billing, no surprise bills.

Quick

£25 labour

Battery swap, RAM/SSD upgrade, OS reinstall, controller stick replacement, simple component swap. Typically 15–30 minutes.

Standard

£45 labour

Laptop or Chromebook screen, keyboard, trackpad, fan service, projector lamp, joy-con repair. Typically 30–60 minutes.

Complex

£65 labour

Hinge or case repair, MacBook battery, liquid-damage clean, full-disassembly diagnostic. Typically 1–2 hours.

Microsoldering

£85 labour

PS5 / Xbox HDMI port, USB-C charge port, BGA rework, board-level component repair. Specialist work under microscope.

Parts

Parts are charged at supplier cost + 10% sourcing fee. The actual invoice from the parts supplier is itemised on your repair report — no inflated parts pricing, no hidden margin. Schools and businesses can request a copy of every parts invoice for procurement records.

Assessment fees

Three tiers, all credited in full to the cost of the repair if you proceed.

No fix, no fee still stands — if a device is genuinely beyond economical repair, the assessment fee is waived. The fee only applies if I can repair it but you decline the quote, covering my bench time only.

Postage is extra. You cover the tracked-and-insured postage both ways. Return shipping is charged at cost and itemised on your invoice — I never mark up postage.

How the mail-in process works

Six straightforward steps from first message to a working device returned to your door.

  1. Contact us with a description and photos Tell us what’s wrong, when it started, and include clear photos so we can scope the work properly.
  2. Receive a free no-obligation quote We’ll reply within one business day with an honest assessment and a price — no cost or commitment.
  3. Send your item to us Once you approve the quote, post the item tracked and insured. The customer pays return-to-us postage.
  4. We repair and test thoroughly The job is carried out in the workshop and put through full functional testing before we sign it off.
  5. We invoice you — payment before return dispatch You’ll receive a clear invoice along with photos (or a short video on request) showing the repair completed and the device working. Once payment clears, we’ll prepare the item for return. See our FAQ on payment for how this works in practice.
  6. Item returned to you tracked and insured Carefully packed and dispatched with a tracked, insured service so you know exactly when to expect it.
90-day repair warranty. Every repair we carry out is guaranteed for 90 days. If the original fault recurs in that window, we’ll put it right at no cost.
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Common repair questions

The ones we get asked most often. Our full FAQ covers more.

How long will my repair take?

Most repairs turn around in 5–10 working days from the day your item lands with us. If parts need to be ordered or the fault is unusual we’ll tell you up front and keep you updated — no silent delays.

Do I need to send the original packaging?

No — any sturdy box with bubble wrap or foam protecting the item is fine. Use a tracked and insured service for anything valuable. If you’re not sure how to pack it safely, drop us a line before posting and we’ll advise.

What about my data — laptops, consoles, phones?

Please back up anything important before posting. We never intentionally access customer data, but some repairs (e.g. boot diagnostics) require us to power the device on. If privacy is a concern, tell us up front — we’ll document every step and, where possible, work with the drive removed.

What if you can’t fix it?

We work on a no-fix, no-fee basis — the diagnosis is free. If we can’t repair your item you only cover the return postage. If you’d prefer we recycle it responsibly instead, just say so.

See all FAQs

Fixing something yourself?

Free tools from the workshop bench, no sign-up:

Resistor colour code calculator All workshop tools

Not sure what’s broken?

Pick your device + symptom — get a likely cause, a typical cost range, and a free fix-it-yourself guide if you want to try it first. Takes 30 seconds.

Diagnose it free →

Help & guides

Free workshop-authored troubleshooting guides covering the faults we fix most often. Browse the full help library for 60+ articles.