Electronics repair by post, with the price agreed before any work

Each fixed-price repair shows its full price on the service page, for example £79 for a PS5 HDMI port or £69 for a Nintendo Switch charging port. You book with a £15 deposit and pay the balance when the repair is done and tested. You arrange inbound postage and tracked UK return is included for anything that fits a Royal Mail medium parcel (up to 61 x 46 x 46 cm and 10 kg packed). Larger items go back by courier at cost, quoted before you send. If we find extra damage, we photograph it and quote before any chargeable work starts.

The £40 is the diagnosis. We test the board, trace the fault and tell you exactly what failed and whether it is repairable, even if it is not. If it is repairable you get a firm written quote with the £40 already taken off, and nothing goes ahead without your OK. If it is not worth repairing, the item comes back by tracked post with nothing further to pay.

Console HDMI ports (PS5 £79, Xbox Series £79, Xbox One £69, PS4 £69), Nintendo Switch charging port (£55) and no-power assessment (£40), Steam Deck USB-C (£75), sticks (£65), fan (£59) and SSD fitting (£45), ROG Ally USB-C (£75), charging ports on speakers, headphones, e-readers and other small devices (£45), TV and monitor power supply boards (£49, post the board only), laptop and MacBook service (£65 fixed), small soldering jobs (£30 to £40), board-level soldering and component work, and retro console and computer recapping.

Mobile phones (parts are increasingly serialised and often unrepairable without manufacturer keys), tablets where parts are locked to the device, household appliances such as microwaves and washing machines, and safety-critical equipment such as medical devices. We also do not offer BGA reballing or chip replacement; if a main logic or memory chip has failed, replacing the board is usually the better option and we say so. If you are unsure, send us a photo and we will be honest about whether it is a job we can do.

Most jobs are 5 to 7 working days on the bench once your item arrives, so with post both ways allow about two weeks door to door. Retro recaps and unusual board work can take longer; the service page for each repair gives a realistic figure. For Christmas 2026, post it to reach us by Friday 4 December (see our Christmas order dates).

Book online with a £15 deposit and we email you the postal address straight away. Post your item tracked, we repair and test it, you pay the balance, and it comes back by tracked post, which is included in the price. No walk-ins; everything is handled by post from our Basingstoke workshop.

Yes. Console and handheld repairs, including port replacement and board-level power repairs, carry a 12-month warranty. Recapping, TV and monitor board work, laptop work and general soldering carry a 90-day warranty. If the same fault recurs in the warranty window, we put it right at no further labour charge.

The workshop is in Basingstoke, Hampshire, but we are a mail-in service and accept items from anywhere in the United Kingdom. We do not offer a walk-in service; all work is handled by post.

Yes. Book 5 to 20 Xbox, PS4 DualShock 4 or PS5 DualSense controllers for the same fixed-price stick-drift repair and save 5%. Prices are per controller; choose one stick or both sticks for each controller. Pay a £15 deposit per controller, credited against the discounted total. Tracked UK return postage is included; you pay postage to us. The offer does not apply to controller assessments, Joy-Con repairs or mixed repair types. Two Xbox controllers needing both sticks cost £100 normally; five cost £237.50 after the discount.