Hark Tech offers UK mail-in Apple MacBook repair from Basingstoke, Hampshire. We fix liquid damage, butterfly-keyboard faults, charging failures, display flicker and logic-board issues. Typical cost is £60–£280, with free diagnosis, no-fix-no-fee, 90-day warranty, and a 5–10 working day turnaround from arrival.
Independent UK mail-in repair for Apple MacBook, MacBook Air and MacBook Pro. We fix liquid damage, butterfly-keyboard faults (sticky or dead keys on 2016–2019 models), charging-port / logic-board failures, Flexgate display flicker, and most faults Apple would quote you £500–£1500+ for. Typical independent repair cost £60–£280 depending on the fault. Free diagnosis, 90-day warranty. Typical turnaround is 5–10 working days from arrival at our workshop.
| Service | MacBook Repair |
|---|---|
| Covers | Apple MacBook, MacBook Air and MacBook Pro |
| Coverage | United Kingdom (mail-in) |
| Location | Basingstoke, Hampshire, United Kingdom |
| Price | £60–£280 |
| Turnaround | 5-10 working days from arrival |
| Diagnosis | Free, no-fix-no-fee |
| Warranty | 90 days on the work |
| Data retained | Yes — storage is never touched |
Apple’s answer to most MacBook faults is “replace the whole logic board” at £800+. We fix the actual component — charging IC, flex cable, backlight fuse — for a fraction of the cost.
Pentalobe drivers, tri-point bits, genuine-spec parts, microscope rework. No hacks, no Frankenstein parts.
Written quote before any chargeable work starts. If the repair genuinely isn’t economic, we’ll say so — no-fix-no-fee.
Typical cost for this repair is £60–£280. You get a firm written quote after free initial diagnosis, and no chargeable work starts without your approval. No-fix-no-fee on every repair — you only pay for work that was actually done.
Turnaround is typically 5-10 working days from arrival at the workshop to return dispatch.
If your MacBook is a 2016–2019 Pro, or a 2018–2019 Air, it has the butterfly keyboard and this fault is extremely common. Apple’s free repair program ended in November 2024 — you’re on your own now, and Apple quotes £499+ for the fix. We fit replacement topcases for £180–£280 including parts and labour.
Often yes — but speed matters. The first 30 minutes after the spill are critical. Post it to us the same day if possible, within 48 hours at the outside. Ultrasonic motherboard cleaning recovers most plain-water spills; sugary / salty liquids are harder and sometimes require component replacement. Free diagnosis either way.
Could be any of: charger, cable, USB-C port (often full of pocket lint), SMC state, worn battery, or a failed charging IC on the logic board. We diagnose all five in order. Often the fix is free (port clean, SMC reset); occasionally it’s a logic-board IC replacement at £120–£180, vs Apple’s £800+ logic-board swap.
Classic symptom of Flexgate on 2016–2018 MacBook Pros — the display flex cable is too short and wears through. Independent repair is £90–£140 vs Apple replacing the entire display assembly for £600+.
Yes. Liquid damage treatment is the same across all MacBook models — strip, ultrasonic clean, inspect, replace damaged components, reassemble, test.
Yes. The SSD stays inside the MacBook throughout the repair. We never wipe or image your drive unless you specifically ask us to. Even on dead logic boards, if the SSD is removable we can pull it and image your data.
Yes, 90 days on the specific work performed. If the repair fails in that window we put it right at no further labour charge.
Before sending it in, you may want to try the diagnostic steps in one of our help articles:
Free diagnosis, no-fix-no-fee, 90-day warranty. Serving the UK by post from Basingstoke.
Hark Tech