Hark Tech offers UK mail-in laptop repair from Basingstoke, Hampshire, covering HP, Dell, Lenovo, ASUS, Acer and MSI machines. Typical cost is £40–£180, with free initial diagnosis, no-fix-no-fee, 90-day warranty, and a 3–7 working day turnaround from arrival.
UK mail-in laptop repair — HP, Dell, Lenovo, ASUS, Acer, MSI and more. We fix laptops that won’t turn on, have black screens, liquid damage, failing drives, overheating, broken hinges, dead keyboards and slow boots. Typical cost £40–£180 depending on the fault. Free initial diagnosis, no-fix-no-fee, 90-day warranty on every repair. Typical turnaround is 3–7 working days from arrival at our workshop.
| Service | Laptop Repair |
|---|---|
| Covers | HP, Dell, Lenovo, ASUS, Acer and MSI laptops |
| Coverage | United Kingdom (mail-in) |
| Location | Basingstoke, Hampshire, United Kingdom |
| Price | £40–£180 |
| Turnaround | 3-7 working days from arrival |
| Diagnosis | Free, no-fix-no-fee |
| Warranty | 90 days on the work |
| Data retained | Yes — storage is never touched |
HP, Dell, Lenovo, ASUS, Acer, MSI, Gigabyte, Razer — if you can buy it, we can usually fix it. Business and gaming laptops both welcome.
DC-jack replacement, backlight fuse swap, display-cable reseat, BIOS chip reflash — the jobs high-street shops turn down, we do on the bench.
If a repair genuinely isn’t worth the cost of the laptop, we’ll tell you plainly. No-fix-no-fee means you never pay for work we couldn’t do.
Typical cost for this repair is £40–£180. You get a firm written quote after free initial diagnosis, and no chargeable work starts without your approval. No-fix-no-fee on every repair — you only pay for work that was actually done.
Turnaround is typically 3-7 working days from arrival at the workshop to return dispatch.
Usually yes. “Won’t turn on” is often a dead charger (£20), a stuck power state (free reset), loose RAM (free reseat) or a DC jack (£60–£80). Less often it’s a motherboard failure, which on a 5+ year old consumer laptop may not be economic — we’ll tell you honestly.
Yes — but speed matters. The sooner the laptop arrives after the spill, the better. Post it the same day if possible. We ultrasonic-clean the motherboard, replace any damaged components, and return the laptop tested. Cost typically £80–£250 depending on damage.
Very often yes, especially on laptops 4+ years old with a mechanical HDD rather than SSD. An SSD upgrade (£60–£120 including the drive and our labour) makes the laptop feel 5× faster for less than the cost of one electronic device. We also back up your data and migrate your Windows install.
Yes. Screen replacements on most consumer laptops are £80–£220 fitted. Flex cables that have worn through — common on well-travelled laptops — are cheaper at £40–£80.
Hinge and case damage is progressive: small cracks grow, then the display cable tears when they fail. Catching it at the cracked-plastic-but-still-working stage means a £80–£180 fix; leaving it until the lid separates costs two to three times more. See our [hinge guide](/help/laptop-hinge-broken-screen-wobble-cracked-case).
Yes. We don’t wipe drives unless you specifically ask. If the laptop’s beyond repair, we can usually pull the drive and image your data for you.
Yes, 90 days on the specific work performed.
Before sending it in, you may want to try the diagnostic steps in one of our help articles:
Free diagnosis, no-fix-no-fee, 90-day warranty. Serving the UK by post from Basingstoke.
Hark Tech