UK mail-in repair for Microsoft Xbox Series X and Xbox Series S consoles. We fix the green screen of death (stuck on boot), HDMI port damage, overheating and loud-fan issues, disc-drive faults, power failures and board-level problems. Typical cost £65–£120, free initial diagnosis, 90-day warranty on every repair. Typical turnaround is 3–7 working days from arrival at our workshop.

At a glance

ServiceXbox Series X / S Repair
CoversMicrosoft Xbox Series X and Xbox Series S
CoverageUnited Kingdom (mail-in)
LocationBasingstoke, Hampshire, United Kingdom
Price£65–£120
Turnaround3-7 working days from arrival
DiagnosisFree, no-fix-no-fee
Warranty90 days on the work
Data retainedYes — storage is never touched

Why Hark Tech

All the common Xbox faults

Green screen of death (E106, E200), HDMI port replacement, overheating strip-and-repaste, disc drive realignment, PSU faults, no-power / no-boot diagnostics.

Board-level when it needs to be

Xbox Series X HDMI port replacement is a microscope job with hot air. We do these regularly with genuine OEM-spec ports.

Free diagnosis, no-fix-no-fee

Send it in, we quote, you decide. No charge if we can’t repair it — you only cover return postage.

What’s included

How it works

  1. Get in touch. Describe the symptoms — green screen, no video, crashing, loud fan. We’ll send a packing checklist within one working day.
  2. Post it in. Double-box with 3–5 cm of padding. Use a tracked and insured courier. We photograph the condition on arrival.
  3. Diagnose and quote. We identify the specific fault and send a firm written quote. No work starts without your approval.
  4. Bench repair. Most repairs are 1–3 hours of work; complex board-level jobs can take longer but we keep you updated.
  5. Test and return. Extended bench test under real game load (Forza, Halo, Red Dead). Returned via tracked courier.

Pricing

Typical cost for this repair is £65–£120. You get a firm written quote after free initial diagnosis, and no chargeable work starts without your approval. No-fix-no-fee on every repair — you only pay for work that was actually done.

Turnaround is typically 3-7 working days from arrival at the workshop to return dispatch.

Frequently asked questions

My Xbox Series X is stuck on the green boot screen — can you fix it?

Yes. The green-screen-of-death condition is usually software corruption (fixable via offline system update from the workshop), SSD failure, or PSU voltage droop. We work through all three on the bench and identify the specific cause. Free diagnosis.

How much does Xbox HDMI port replacement cost?

Similar to PS5 HDMI replacement — typically £80–£130 depending on board condition. Same hot-air microscope technique, same OEM-spec replacement ports.

My Xbox is really loud and shuts down mid-game — is it saveable?

Almost always yes. On consoles 3+ years old it’s nearly always dried thermal paste plus dust. A full strip, clean and repaste brings the fan noise back to factory levels and stops the shutdowns. Typical job cost £60–£85.

Can you fix the disc drive if it’s grinding or won’t read discs?

Yes — disc-drive grinding is often bracket realignment (cheap fix) rather than full drive replacement. We diagnose both and quote accordingly.

Do you offer a warranty?

Yes. Every repair carries a 90-day warranty on the specific work performed.

What if you can’t fix it?

No-fix-no-fee. You pay nothing for the work and only cover return postage if we can’t repair it economically.

Related troubleshooting guides

Before sending it in, you may want to try the diagnostic steps in one of our help articles:

Ready to send it in?

Free diagnosis, no-fix-no-fee, 90-day warranty. Serving the UK by post from Basingstoke.