Mail-in repair for every modern Xbox: green screen, HDMI, overheating, disc drive, power. From £65. 12-month warranty. £40 assessment, redeemable against the repair.
UK mail-in repair for Microsoft Xbox Series X, Series S and Xbox One consoles (including One S and One X). We fix the green screen of death (stuck on boot), HDMI port damage, overheating and loud-fan issues, disc-drive faults, power failures and board-level problems. Typical cost £65–£120, free photo quote, 12-month warranty on every repair. Typical turnaround is 3–7 working days from arrival at our workshop.
| Service | Xbox Repair (mail-in) |
|---|---|
| Covers | Xbox Series X, Series S, Xbox One, One S, One X |
| Coverage | United Kingdom (mail-in) |
| Location | Basingstoke, Hampshire, United Kingdom |
| Price | £65–£120 |
| Turnaround | 3-7 working days from arrival |
| Diagnosis | £40 assessment, redeemable against the repair |
| Warranty | 12 months on the work |
| Data retained | Yes — storage is never touched |
Green screen of death (E106, E200), HDMI port replacement, overheating strip-and-repaste, disc drive realignment, PSU faults, no-power / no-boot diagnostics. Series X, Series S and the whole Xbox One family.
Xbox Series X HDMI port replacement is a microscope job with hot air. We fit compatible ports matched to the console revision.
You arrange and pay for tracked postage to our workshop. Fixed-price repairs include tracked UK return; the £40 board assessment also covers tracked return if you decline the quote.
Typical cost for this repair is £65–£120. Send photos for a free quote first. Board-level work starts with a £40 assessment, redeemable in full against the repair, and no chargeable work starts without your approval. See full pricing structure (labour tiers, parts at cost, assessment fees).
Turnaround is typically 3-7 working days from arrival at the workshop to return dispatch.
Yes. The green-screen-of-death condition is usually software corruption (fixable via offline system update from the workshop), SSD failure, or PSU voltage droop. We work through all three on the bench and identify the specific cause. Free photo quote.
Our dedicated Xbox HDMI port service is £85 for Series X or Series S and £69 for the Xbox One family. Both fixed prices include tracked UK return postage.
Almost always yes. On consoles 3+ years old it’s nearly always dried thermal paste plus dust. A full strip, clean and repaste brings the fan noise back to factory levels and stops the shutdowns. Typical job cost £60–£85.
Yes — disc-drive grinding is often bracket realignment (cheap fix) rather than full drive replacement. We diagnose both and quote accordingly.
Yes. Every repair carries a 12-month warranty on the specific work performed.
On fixed-price jobs, tracked UK return is included. If the work cannot be completed, the £15 booking fee covers tracked return. On unknown board-level faults, the £40 assessment covers diagnosis and tracked return if you decline the quote.
Yes. We repair the Xbox One, One S and One X alongside Series X and Series S. HDMI port replacement, disc-drive faults, overheating and power problems are all common on the One family, and the same mail-in process, pricing and 12-month warranty apply.
Before sending it in, you may want to try the diagnostic steps in one of our help articles:
Free photo quote, £40 redeemable assessment on board work, 12-month warranty. Serving the UK by post from Basingstoke.
The HDMI port is the most common fault on Xbox Series X, Series S and Xbox One consoles. A bent pin, cracked socket, or failed solder joint leaves you with no picture, a fuzzy image, or the green screen of death. We carry out a wide range of Xbox repairs by post, covering the whole of the UK — so you get the same quality work whether you are in London, Manchester, or anywhere in between, without needing to find a specialist repair shop nearby.
The Xbox One family is now old enough that faults are common and official repair options have largely dried up. We still fix them. Failed disc drives, HDMI ports with no signal, consoles that turn themselves off, noisy fans and power bricks that click but never start are all regular jobs on our bench. Parts remain cheap and available for these consoles, so a repair usually costs a fraction of a replacement and keeps your game library on disc alive.
Send a photo of the fault for a free quote before you post anything. Once you are happy to proceed, pack the console securely and post it to our UK workshop. We assess, repair, and return it with a full test, a 12-month parts-and-labour warranty, and a no-fix, no-fee guarantee.
Xbox HDMI port replacement is £85 for Series X or Series S and £69 for Xbox One, One S or One X. Both prices include tracked UK return postage. You arrange and pay for tracked postage to our workshop. Any damage beyond the port is photographed and quoted before additional work.
We are a mail-in repair service covering the whole of the UK. You post the console to our workshop, we repair it, and post it back. There is no walk-in counter, but the process is the same wherever you are — free quote first, then post when you are ready.
We are a postal repair service, so same-day turnaround is not possible — the console needs to travel to and from our workshop. We work through repairs as promptly as we can, but we would rather be honest about lead times than promise something we cannot deliver. Request a free quote for a realistic estimate.
Yes. We repair both Series X and Series S consoles. The HDMI port and most other fault types are common to both models, and the pricing on this page covers both.
Fixed-price jobs are quoted from photos at no cost. Unknown board-level faults start with a £40 assessment, which covers full bench diagnosis and a firm written quote, and is redeemed in full against the repair if you go ahead. All completed repairs carry a 12-month parts-and-labour warranty.
