Honest, up-front timings for both sides of the workshop. Mail-in repairs turn around in 5–10 working days from arrival; most Standard 3D prints dispatch within 2 working days (4 at the latest), with priority Express and Bulk tiers when certainty or savings matter. Free tracked return postage, UK-wide from Basingstoke.
The short version. Most Standard 3D prints are dispatched within 2 working days of your order, 4 at the latest; pick Express to jump the queue with guaranteed 2-day dispatch even when the workshop is busy, or Bulk for large runs at 10–14 days. These are realistic working ranges, not best-case marketing; if anything is likely to run longer, you'll be told before you commit. The estimator does this for you: it checks each job against the workshop's four printers (two of them enclosed for high-temperature materials) and shows a realistic dispatch estimate on the quote when a long print or a big batch cannot make the usual window.
Once you've priced a file on the instant quoter and paid, your job joins the print queue. Choose a lead-time tier at checkout to trade speed against cost:
| Tier | Dispatch | Price effect | Best for |
|---|---|---|---|
| Express | Guaranteed 2-day dispatch | +70%, free on quick prints (up to 4 hours of printing) | Priority queue, deadlines and urgent replacements |
| Standard | Usually within 2 working days (4 at most) | Baseline | Most one-off and small jobs |
| Bulk | 10–14 days | −20% | Large runs of identical parts |
Runs of 5+ identical parts also earn automatic labour discounts (10% at 5 copies, rising to 50% at 100), shown live in the quote as a price per copy. Prints ship Royal Mail Tracked 48 from £4.65, free on labour subtotals of £40 or more.
Common console and laptop parts are stocked or next-day. A rarer board-level component can add a few days, you'll be told the realistic timeline in the quote, not after.
If a second fault turns up mid-repair, the job pauses for your approval. That protects your wallet but can pause the clock while we agree the new plan.
Engineering materials (ABS, ASA, PC, carbon-fibre, TPU) print on the enclosed machine on request and may be queued slightly differently from in-stock PLA and PETG.
Timings are working days and assume Royal Mail runs to schedule. Bank holidays and severe weather are outside anyone's control, but tracking means you always know where it is.
Most Standard prints are dispatched within 2 working days of your order, and 4 at the latest. Express jumps the queue and guarantees 2-day dispatch even when the workshop is busy (+70%, or free on quick prints with up to 4 hours of printing), while Bulk suits large runs at 10–14 days (−20%). A job that needs longer than its tier allows shows a realistic dispatch estimate on the quote instead.
Select the Express lead-time tier at checkout for 2-day dispatch, or get in touch about your deadline and I'll tell you honestly whether it can be prioritised.
Prints ship Royal Mail Tracked 48 from £4.65, free on labour subtotals of £40 or more. Tracking is emailed as soon as your parcel is dispatched.
Instant 3D-print pricing online. Tracked postage on every order.
