Nintendo Switches lead a hard life. Joy-Cons attract dust around the analog sticks, the rails get dirty, the fan starts to whirr from accumulated lint, and dock contacts oxidise. None of these on their own are dramatic, but together they make the console feel old long before it actually is.

The clean & service is a thorough refresh: Joy-Cons stripped and cleaned, console body opened and dust-extracted, dock contacts serviced, software tidied. Your Switch comes back behaving like the day you took it out the box.

Why Hark Tech

One flat price

£35 covers the whole job. Deposit £15 to book, balance £20 once you’ve confirmed it feels new.

Joy-Con specialists

We service hundreds of Joy-Cons. We know the rail design, the stick mechanism and the contact issues that cause drift before they’re obvious.

Clear postage terms

You arrange secure inbound postage. Tracked UK return postage is included in the flat price.

What we do, step by step

What’s included in £35

How it works, in detail

  1. Book online. Fill in the booking form on the main service page and pay the £15 deposit by card. Takes about a minute.
  2. Post it to us. Pack the Switch securely and use your preferred tracked carrier. You arrange and pay for inbound postage.
  3. Pack it sensibly. Wrap the laptop in bubble wrap or a padded sleeve. Box it with 3–5 cm of padding on every side. We photograph condition on arrival.
  4. We do the work. Strip-down, clean, re-paste, software pass, before/after temperature test. Usually 2–3 working days from arrival.
  5. Pay the £20 balance. We email a Stripe invoice for the £35 service fee minus your £15 deposit. Pay by card from any device.
  6. It comes back tracked. Once the balance and return-postage charge clear, your Switch ships back via tracked courier in secure packaging.

Pricing breakdown

Same £35 regardless of make or model. Premium thermal paste, written report and 30-day workmanship guarantee included.

Deposit policy: The £15 reserves workshop time and is credited against the £35 service fee. If the Switch has a fault outside the service scope, we contact you before any extra work or cost. The current booking terms apply to cancellations and refunds.

If we find another fault: We email you with photos and an honest opinion before doing anything chargeable. You decide whether to add it on (at our normal repair rates) or just have the laptop returned after the clean.

Full FAQ

What’s actually included in the £35?

Full clean of the Switch body, both Joy-Cons, dock service if you send it, software tidy, and a written check report. Postage and approved replacement parts are charged separately.

How does the £15 deposit work?

It confirms your booking and is credited against the £35 service fee. You arrange inbound postage. Once finished, we invoice the remaining £20; tracked UK return postage is included.

Is the deposit refundable?

The £15 reserves workshop time and is handled under the current booking terms. If the Switch has a fault outside the service scope, we contact you before any extra work or cost.

Will my saves be safe?

Yes. We don’t touch internal storage or your Nintendo Account. Saves, profiles and downloaded games stay intact.

How long does it take?

2–3 working days from arrival. With Royal Mail Tracked 48 both ways, usually a week start to finish.

Will it fix Joy-Con drift?

Often, yes — if drift is caused by dust/contamination around the stick contacts. If the stick mechanism itself is worn, drift comes back fast and you need a stick replacement. We tell you which after disassembly. Stick replacement is a separate service (£35), we email before charging.

Can you send a Switch 2?

Yes — same service, same price, same scope. We just adjust the inspection checklist for the new chassis.

Related services

Ready to book your laptop in?

£35 service fee. £15 to book, with postage charged separately.