Everything we do, exactly what's included, deposit terms, refund policy and the full FAQ. Ready to book? Skip straight to the form.
Nintendo Switches lead a hard life. Joy-Cons attract dust around the analog sticks, the rails get dirty, the fan starts to whirr from accumulated lint, and dock contacts oxidise. None of these on their own are dramatic, but together they make the console feel old long before it actually is.
The clean & service is a thorough refresh: Joy-Cons stripped and cleaned, console body opened and dust-extracted, dock contacts serviced, software tidied. Your Switch comes back behaving like the day you took it out the box.
£35 covers the whole job. Deposit £15 to book, balance £20 once you’ve confirmed it feels new.
We service hundreds of Joy-Cons. We know the rail design, the stick mechanism and the contact issues that cause drift before they’re obvious.
You arrange secure inbound postage. Tracked UK return postage is included in the flat price.
Same £35 regardless of make or model. Premium thermal paste, written report and 30-day workmanship guarantee included.
Deposit policy: The £15 reserves workshop time and is credited against the £35 service fee. If the Switch has a fault outside the service scope, we contact you before any extra work or cost. The current booking terms apply to cancellations and refunds.
If we find another fault: We email you with photos and an honest opinion before doing anything chargeable. You decide whether to add it on (at our normal repair rates) or just have the laptop returned after the clean.
Full clean of the Switch body, both Joy-Cons, dock service if you send it, software tidy, and a written check report. Postage and approved replacement parts are charged separately.
It confirms your booking and is credited against the £35 service fee. You arrange inbound postage. Once finished, we invoice the remaining £20; tracked UK return postage is included.
The £15 reserves workshop time and is handled under the current booking terms. If the Switch has a fault outside the service scope, we contact you before any extra work or cost.
Yes. We don’t touch internal storage or your Nintendo Account. Saves, profiles and downloaded games stay intact.
2–3 working days from arrival. With Royal Mail Tracked 48 both ways, usually a week start to finish.
Often, yes — if drift is caused by dust/contamination around the stick contacts. If the stick mechanism itself is worn, drift comes back fast and you need a stick replacement. We tell you which after disassembly. Stick replacement is a separate service (£35), we email before charging.
Yes — same service, same price, same scope. We just adjust the inspection checklist for the new chassis.
£35 service fee. £15 to book, with postage charged separately.