Board-level repair for towers, mini PCs, small form factor machines and all-in-ones. Starts with a £40 assessment that is taken off the repair price. Firm written quote before any work.
UK mail-in repair for desktop PCs: towers, mini PCs, small form factor machines and all-in-ones. We take on hardware faults at board level, such as a PC that is dead, will not power on, powers on with no display, or has a short, liquid damage or a damaged port. Every job starts with a £40 assessment that is taken off the repair price. You get a firm written quote before any work, and a 90-day warranty on the work.
| Service | Desktop PC repair |
|---|---|
| Covers | Towers, mini PCs, small form factor machines and all-in-ones |
| Coverage | United Kingdom (mail-in) |
| Location | Basingstoke, Hampshire, United Kingdom |
| Price | £40 assessment, then a fixed written price |
| Turnaround | 5-7 working days from arrival |
| Return postage | Included if the packed machine fits a Royal Mail medium parcel. Towers and all-in-ones go back by courier at cost. |
| Warranty | 90 days on the work |
A desktop PC costs more to send than a console or a laptop, so the postage works differently. Please read this before you book.
Hark Tech is mail-in only. There is no shop counter, no drop-off and no collection.
Desktop PC repairs start with the £40 assessment. It covers testing, tracing the fault and a clear answer on what failed. If the PC can be repaired, the £40 comes off the fixed written price. It is charged whether or not the fault turns out to be repairable.
Costly replacement parts are agreed with you and paid for before we order them, or you can send the part yourself. See the full repair pricing structure.
Every job starts with the £40 assessment. We test the machine, trace the fault and tell you exactly what failed and whether it can be repaired. If it can, you get a fixed written price with parts included and the £40 already taken off. Nothing goes ahead without your OK.
Return postage is higher for desktop PCs. Tracked return is included only when the packed machine fits a Royal Mail medium parcel, up to 61 x 46 x 46 cm and 10 kg, which most mini PCs do. Towers and all-in-ones go back by courier at cost, and we quote that cost before you send the machine. You always pay postage to the workshop.
A power supply can be repaired at component level, but fitting a new one is usually the better fix. If that is the case with yours, we will tell you.
We tell you what failed either way. If a repair is not economic, for example a failed processor, memory or other BGA chip where a replacement board is the better option, there is nothing further to pay for the work. The £40 assessment is charged whether or not the fault turns out to be repairable, and for a tower or all-in-one the return courier cost still applies.
No. Hark Tech is mail-in only: there is no shop counter, no drop-off and no collection. The workshop address is emailed once your booking is paid.
Data on your machine is not accessed beyond what the repair needs. As with any repair, back up anything important before you post it if the PC still runs.
90 days on the work done.
Send the make, model and symptoms and we will tell you what the postage would be and whether an assessment makes sense. Serving the UK by post from Basingstoke.
