From our repair customers

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“An excellent service. Great comms, first rate technology and a really rapid turnaround. If you’re in need of getting controllers or consoles fixed, I’d send them to Hark Tech!”
★★★★★ · Xbox controller drift repair
David Percy · Google · September 2026
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Review excerpt · Google · September 2026

UK mail-in e-reader charging port repair. If your Kindle, Kobo, reMarkable or Boox only charges at an angle, has a loose socket, or will not charge at all, we replace the port for £45 fixed, including tracked UK return. Typical turnaround is 5 to 7 working days from arrival at our workshop.

At a glance

ServiceE-reader charging port replacement, USB-C or micro-USB
CoversKindle Paperwhite, Kindle, Kindle Scribe, Kobo Clara and Libra, reMarkable 2 and Boox e-readers. Not tablets
CoverageUnited Kingdom (mail-in)
Price£45 fixed, including the replacement port and fitting
Turnaround5 to 7 working days from arrival
Booking£15 credited to the fixed price; balance paid when the work is complete
PostageYou arrange and pay tracked postage to us; tracked UK return is included
Warranty12-month warranty on the work; you arrange return postage for a claim

Is it the port, the cable or the battery?

Rule out the cable first

  • Try a different cable and a different plug
  • Leave it on a known-good charger for an hour before deciding it is dead
  • Try the restart steps in the maker’s help pages

Usually the charging port

  • It only charges with the cable held at an angle
  • The cable feels loose or slips out of the socket
  • The charge light flickers when the cable is touched

Usually the battery

  • It charges, but drains in days rather than weeks
  • The percentage jumps or drops suddenly
  • It will only stay on while plugged in

Not sure which it is? Send a photo and a short description on WhatsApp and we will point you to the right repair. The £45 price covers the charging port. If the battery is the fault, we quote before any extra work.

E-readers we repair

Newer e-readers use USB-C and many older Kindle and Kobo models use micro-USB. The fixed price covers both, including:

We repair e-readers, not tablets: iPads, Fire tablets and Android tablets are not covered. E-reader not listed? Send the make and model on WhatsApp and we will confirm it fits the £45 price first.

What’s included

The honest bit about glued e-readers

Some e-readers are glued shut, and the screen sits very close to the edge of the case. Opening them carries a small risk to the screen. We look at your model before we open it, and if we see that risk we tell you before going any further, so you can decide.

On some boards the pads under the port can lift when the old port comes off. If that happens, or we find other damage beyond the port, we photograph it and quote before doing anything more. Your books and notes are not touched by the port work, but sync or back up anything important before you post it.

Small-device USB-C work from our bench

A recent example: a SkyTrak+ golf launch monitor whose USB-C port only worked with the cable held in one exact position. Inside, the socket had been torn off its mounts, so we replaced it and photographed every stage. Read the SkyTrak+ teardown and USB-C port repair.

A small crater beside the USB-C pads where one of the socket’s anchor legs tore out of the board
SkyTrak+ board: where one of the old socket’s anchor legs tore out.

Pricing

E-reader charging port replacement: £45 fixed. Includes the replacement port, fitting and tracked UK return. £15 books your slot; the balance is paid when the work is complete.

Turnaround is typically 5 to 7 working days from arrival. Parts are ordered per job, so we tell you if a part adds time.

Not sure? WhatsApp a photo

How it works

  1. Book online. £15 to book, taken off the £45.
  2. Post it to us. Just the e-reader, in a padded box with card protecting the screen. No need to send the cable. The booking email has the workshop address.
  3. We repair it. We confirm the port is the fault and fit a new one.
  4. Pay the balance. It comes back by tracked post.

Frequently asked questions

How much does a Kindle charging port repair cost?

£45 fixed, including the replacement port, fitting and tracked UK return. £15 books it and is credited to the price. Damage beyond the port is quoted before we do anything more.

Which e-readers do you repair?

Kindle Paperwhite, the basic Kindle, Kindle Scribe, Kobo Clara and Libra, reMarkable 2 and Boox e-readers, with USB-C or micro-USB ports. We do not repair tablets.

Is there a risk to the screen?

Some e-readers are glued shut and opening them carries a small risk to the screen. We look at your model before opening it, and if we see that risk we tell you before going any further.

Will I lose my books or notes?

The port work does not touch your books or notes. Sync or back up anything important before posting, just in case. We only need the e-reader to power on and charge, not your account details.

How long does it take, and is there a warranty?

5 to 7 working days from arrival, and we tell you if a part adds time. Every repair has a 12-month warranty on the work.

Related repairs and guides

Ready to send it in?

Charging port £45 fixed, £15 to book, tracked UK return and a 12-month warranty on the work.